Privacy Policy

Last Updated: 22 October 2025

Welcome to Joyful Moment: Happy Time (the “Service”).
Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal data when you interact with our mobile game and its related services.

By using the Service, you agree to this Policy. If you do not agree, please discontinue using the Service immediately.

1. Information We Collect

We may collect information in the following ways:

A. Information You Provide

• Contact information such as your name or email (if you contact us)

• Inquiries or feedback you send via in-app support or customer service

• Linked account details (if you connect via Google, Apple, or other platforms)

• Purchase data handled by the app store you use

• Any other information you choose to share with us

B. Information Collected Automatically

• Device and system details (e.g., model, OS version, IP address, advertising ID)

• Gameplay behavior (e.g., level progress, playtime, interactions)

• Interaction data with ads and in-game events

• Crash logs and performance diagnostics

• General location (inferred from network or IP data)

• Tracking data via cookies or similar technologies

C. Information from Third Parties

• Analytics and ad partners providing engagement or campaign data

• Payment verification from app stores

• Optional social platform data if you connect your account

2. How We Use Your Information

We process your information to:

• Deliver, maintain, and improve the Service

• Customize in-game experiences and recommendations

• Respond to player feedback and support requests

• Verify and process purchases

• Enhance app functionality and fix performance issues

• Provide personalized or contextual advertising

• Detect, prevent, and respond to fraudulent activity

We only use your data when permitted by law and for legitimate business purposes.

3. Sharing of Data

Your data may be shared with:

• Third-party service providers supporting hosting, analytics, or customer service

• Advertising and marketing networks to deliver and measure ads

• App stores and platform providers managing in-app purchases

• Other players when a feature requires social interaction

All such parties are bound by data protection obligations and may only process your data in accordance with our instructions.

4. Data Transfers

Because our infrastructure and partners operate globally, your data may be transferred and processed outside your country of residence. We ensure appropriate safeguards to protect your data during these transfers.

5. Your Privacy Rights

Depending on your region, you may have rights to:

• Request access to your stored data

• Correct, delete, or limit how we use your data

• Withdraw consent at any time

• Request a copy of your data in a portable format

To exercise any rights, contact us at eduali2010@gmail.com.

6. Advertising Preferences

You can manage ad personalization through your device settings:

• Android: Settings > Google > Ads > Opt out of Ads Personalization

• iOS: Settings > Privacy > Tracking > Disable “Allow Apps to Request to Track”

You may still receive ads, but they will be less tailored to your interests.

7. Data Security

We take reasonable technical and organizational measures to protect your data, but no digital service is completely secure. Please use caution when sharing personal details online.

8. Children’s Privacy

This Service is intended for general audiences and not directed toward children under 13. If you believe we have collected data from a child, please contact us so we can remove it.

9. Data Retention

We keep your information only as long as necessary for the purposes described in this Policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it.

10. Policy Updates

We may modify this Policy periodically to reflect product changes or legal requirements. Significant updates will be reflected by a new “Last Updated” date at the top of this page.

11. Contact Us

For questions or concerns regarding this Privacy Policy, please reach out to us at:
eduali2010@gmail.com